Question 1

Do I need a visa for Egypt?

Accepted Answer

Most nationalities can buy a 30-day visa on arrival for USD 25, or apply online in advance. Visitors flying into Sharm El Sheikh and staying within South Sinai resorts can often use a free 15-day Sinai-only entry permit. We confirm the right option for your passport before you book.

Question 2

Do I need a diving licence?

Accepted Answer

Not for snorkelling or a Discover Scuba experience. For the multi-dive packages you need at least an Open Water certification; Elphinstone and the Thistlegorm require Advanced plus around 30 logged dives.

Question 3

How do I pay, and when?

Accepted Answer

A 20% deposit confirms the booking; the balance is due 14 days before arrival. We accept card, bank transfer and Instapay. You receive a payment link after we confirm availability — we never ask for card details over WhatsApp.

Question 4

What is your cancellation policy?

Accepted Answer

Free cancellation up to 14 days before arrival with a full refund of the deposit. Between 14 and 7 days, the deposit is retained as credit valid for 12 months. Inside 7 days, 50% of the total is non-refundable.

Question 5

Is the Red Sea safe for families?

Accepted Answer

Very. Resort areas are gated and patrolled, the sea is calm and shallow at most beaches, and every partner hotel has lifeguards. We can arrange child-size snorkelling gear and family rooms on request.

Question 6

Do you organise flights?

Accepted Answer

Our package prices exclude international flights so you can use points or a preferred airline, but our team will happily quote and book flights alongside the land package.

Question 7

Can you customise a package?

Accepted Answer

Every itinerary on this site is a starting point. Add nights, swap a safari for a boat day, upgrade the hotel — send your ideas through the booking form and we rebuild the quote.

Question 8

Which language do guides speak?

Accepted Answer

Arabic and English as standard. German, Italian and Russian speaking guides are available in Hurghada and Sharm with advance notice.